Use cases
One agent, many jobs
Wherever customers ask questions and book time with you, PepoChat fits. Pick a workflow to see it in the chat, then read how a team like yours sets it up.
SaaS product support
Answer from the docs, file the rest
The same ten questions flood your inbox because nobody reads the docs. The agent answers from them, files bugs in Jira and tickets in your helpdesk, and hands the hard ones to your team with full context.
- Answers grounded in your docs
- Tickets and Jira issues filed from chat
- Human handoff with the transcript
- Live order status by order number
- Stripe plan, renewal and period-end cancel
- Returns policy answered from your pages
- Demos booked from real availability
- Lead capture with Slack and email alerts
- Meeting memory for verified prospects
- Isolated workspace per client
- WordPress plugin or one script tag
- 30% recurring through the affiliate program
- Appointments from real availability
- Business hours and away message
- Voice assistant and call button via Vapi
- 24/7 answers from your own material
- Discovery calls booked in chat
- Newsletter sign-ups via Mailchimp
- Instant answers from onboarding guides
- Escalation to the CSM with context
- Milestone calls scheduled in chat