PepoChat

Use cases

One agent, many jobs

Wherever customers ask questions and book time with you, PepoChat fits.

SaaS product support

Your docs answer everything, but nobody reads them — so the same ten questions flood your inbox.

Point PepoChat at your docs site and upload your guides. The agent answers with your exact content, streams replies instantly, and escalates genuinely tricky tickets to your team's live inbox with full context.

  • Knowledge base from docs, PDFs, and website URLs
  • Human handoff with conversation history
  • AI-polished operator replies

Sales teams

Prospects go quiet between the demo and the decision — and when they come back, nobody remembers the context.

PepoChat does. With meeting memory, a returning verified prospect gets an agent that knows what they asked about in the demo, connects old objections to new answers, and books the follow-up call right in the chat.

  • Meeting memory from your recorded call notes
  • In-chat scheduling with real availability
  • Commitments and interests carried forward

Agencies & consultancies

Every client wants white-glove responsiveness; your team can't be everywhere at once.

Give each client organization its own agent trained on their materials, with their own greeting and suggested questions. Escalations route to the right people, and discovery calls book themselves.

  • Fully isolated per-organization knowledge bases
  • Custom greeting and suggestions per widget
  • Appointment booking on each team's calendar

Clinics & service businesses

The phone rings all day with two questions: “do you offer X?” and “can I get an appointment?”

The agent answers service questions from your knowledge base and books appointments against your real calendar — in the visitor's timezone, with phone-number collection for call-based appointments and automatic confirmations.

  • Real-time availability, no double-booking
  • Voice conversations for customers who'd rather talk
  • Confirmation emails and reminders included

Course creators & coaches

Students ask questions at midnight; enrollment questions go stale by morning.

PepoChat answers from your curriculum and FAQ around the clock, books discovery calls while you sleep, and remembers what a returning student discussed in their last session with you.

  • 24/7 answers from your own material
  • Session booking in chat
  • Meeting memory for returning students

B2B onboarding teams

New customers stall in week one because small questions wait for scheduled check-ins.

Embed the widget in your product portal. The agent unblocks customers instantly from your onboarding docs, escalates blockers to CSMs, and schedules the next milestone call without email ping-pong.

  • Instant answers from onboarding guides
  • Escalation with full conversation context
  • Milestone scheduling without back-and-forth