AI customer support for your WordPress site, no code
Install the plugin, paste your Organization ID, save. The PepoChat agent then answers visitors from your own pages, checks WooCommerce orders, books meetings and hands off to your team, on every page of your site.
Prefer to upload it yourself? Download the zip (v1.0.0).
- Any theme or page builder
- WooCommerce ready
- Free plan, no credit card
Dashboard
Posts
Pages
Plugins
Appearance
Settings
PepoCloud Agent
PepoCloud AI Support Agent for PepoChat
Connected. The chat widget is live on your site.
Connect your workspace
Preload the chat in the background so it opens instantly
Save changesHow to install
Live on your site in five steps
About five minutes, and nothing to edit in your theme. Everything about how the agent looks and behaves stays in your PepoChat dashboard.
- 1
Create a free PepoChat account
Add your website address or upload your docs. A whole-site crawl counts as one source, and the agent answers only from what you gave it.
Sign up free - 2
Install and activate the plugin
In your WordPress admin go to Plugins → Add New Plugin, search for PepoCloud AI Support Agent and click Install Now, then Activate. You land on the settings page.
View on WordPress.org - 3
Copy your Organization ID
In the PepoChat dashboard open Widget Setup and copy the Organization ID. Pasting the whole install snippet works too.
Open Widget Setup - 4
Paste it under Settings → PepoCloud Agent
Choose the corner, keep preload on for instant opening, and optionally hide the widget for logged-in users or on specific paths.
- 5
Save and visit your site
The launcher appears on every page. Colors, greeting and suggested questions are managed in Widget Customization, so a change there is live everywhere at once.
- Try it first
The chat in the corner of this page is the same widget your visitors will get.
What your visitors get
A support agent that does the work, not a contact form
The plugin is deliberately tiny: one settings page and one script tag. Everything the agent can do comes from your PepoChat workspace.
Answers from your pages
Grounded in your posts, docs and policies. When the answer is not there, it says so and offers a human.
Live WooCommerce order status
Connect WooCommerce with a read-only API key and “where is my order?” is answered with the real status.
Tickets with context
Filed in Zendesk, Freshdesk, Zoho Desk, HubSpot, Salesforce or Jira with the conversation attached.
Meetings that book themselves
Real openings from your calendar, shown in the visitor’s timezone, confirmed with a meeting link.
Human handoff
Escalates to your live inbox on request or on its own judgment, with the whole conversation in front of your team.
No slowdown
One async script after your page has rendered. The chat loads during idle time or on click. Nothing blocks the first paint.
Running a WooCommerce store?
Connect the WooCommerce integration with a read-only API key and the agent looks up orders by number or by the customer’s email, right in the chat. Order questions stop being tickets.
Plugin settings
Control where the widget shows, from WordPress
The plugin handles placement and performance. Colors, greeting, suggested questions, allowed domains and the agent’s knowledge all live in the PepoChat dashboard, so your whole team can manage them without WordPress access.
Developers: filter pepochat_should_render to decide per request, and pepochat_widget_script_url for staging.
Widget position
Bottom right or bottom left
Preload
Load the chat in the background so the first open is instant, or only on click
Logged-in users
Hide the widget for editors and members
Hide on paths
One path per line with * wildcards, for example /checkout or /my-account/*
FAQ
Questions WordPress owners ask
Does the plugin work with my theme or page builder?
Where do I find my Organization ID?
Does it work with WooCommerce?
Will it slow my site down?
Is it free?
Is it on WordPress.org?
What data leaves my site?
Prefer a script tag or another platform? See every way to install PepoChat.
Give your WordPress visitors an agent worth talking to
Install the plugin, paste one ID, and the first conversation resolves itself. Free to start.
- No credit card
- Every chat feature on the free plan
- Works with any theme
