Customers
Customer stories you can check
Each story shows where the agent runs, how it was measured and what it got wrong, with the raw results to check against.
Vidpal answers pricing and credit questions from its own pagesVidpal has run PepoChat on vidpal.ai since August 2026, on the Free plan: 94 visitor conversations in its first three months, 8 handed to the team. In a 14-question test the agent answered 7 of 10 pricing and product questions correctly, got 1 partly right, said it did not know twice and made nothing up.Live since August 10, 20267 of 10 answered correctly2 handed to a person0 inventedRead the story and the test
WoodBows: a pre-launch test on 97 pages of woodbows.comA PepoChat agent built from a full crawl of woodbows.com (97 pages) and tested before it goes on the site: 8 of 10 pre-sales questions answered correctly and 2 partly. One reply misled: asked about Spanish-speaking assistants, it answered from a blog post about other companies. The test also showed woodbows.com giving four different refund rules.Pre-launch test8 of 10 answered correctly0 handed to a person1 inventedRead the story and the test
How we publish a story
- A story names the business and links to its site. Where PepoChat is live there, you can try the same agent yourself.
- A story marked pre-launch tests an agent built from the business's own pages before it goes on their site, and says so.
- Every number is dated: from a test we publish question by question, or from the customer's PepoChat dashboard for a stated period.
- Misses are shown next to the hits, with the agent's verbatim replies.
Watch it work
Setup, knowledge sources and handoff
Recordings of the real product: installing it, answering from a knowledge base, handing a conversation to a person and refusing to make things up.
Setup. AI Support Agent on Your Website in 5 Minutes
Knowledge sources. 7 Customer Questions My AI Support Agent Answers Without Me
Human handoff. What Happens When AI Support Can't Fix It?
Guardrails. I Tried to Trick an AI Support Agent Into Lying
More on the PepoChat YouTube channel.
Try it on your own site
Every feature is on the free plan, with 100 AI replies a month and no credit card.