Free tool
AI customer support ROI calculator
Estimate the hours and money an AI support agent saves each month from your conversation volume, handle time and hourly cost, with the plan price taken off.
Chats, emails and tickets your team answers today.
Published figures put new deployments at 25 to 50% and mature ones at 60 to 80%.
Reading, looking things up, writing the reply.
A resolved chat usually takes two to four replies.
Net saving per month
$1,027
$1,176 of staff time minus the Growth plan
Conversations resolved by the agent
360
of 800 a month
Hours handed back
42 h
per month
AI replies needed
2,400
Growth plan covers 10,000
PepoChat Growth plan
$149
per month
An estimate, not a quote. Staff time is valued at the hourly cost you entered; the plan is the cheapest one whose monthly reply allowance covers your replies, with overage added on Growth. Payback is immediate when the net saving is positive.
How this tool works
Conversations resolved by the agent are your monthly volume times the share you expect it to handle alone. Hours saved are those conversations times the minutes a person would have spent; the saving is those hours at the hourly cost you entered.
The plan is the cheapest PepoChat plan whose monthly reply allowance covers your conversations times the replies each one takes, with overage added on Growth. Prices come from the pricing page.
The default automation share sits at the low end of what published deployments report. The sources, and what each one measures, are collected in How many support tickets can AI deflect?. A worked example with the same numbers is in the chatbot ROI guide.
Put an agent on your site that does the work
PepoChat answers from your own content, checks orders and subscriptions, books meetings and hands off to your team. Every feature is on the free plan.